Purchasing

Where can I buy KUSTT Bags?
You can purchase our handbags through our official website. Simply browse our collection, select your desired item, and proceed to checkout.
Are KUSTT handbags available in physical stores?
Currently, KUSTT handbags are exclusively available through our online store. Stay tuned for any future pop-up events or collaborations.

Shipping

What ship­ping services do you offer?
We employ various shipping services tailored to specific needs. Smaller accessories and petite furniture pieces are typically shipped via FedEx or UPS ground for ease of handling. For larger items that exceed the size limits of FedEx or UPS, we recommend utilizing our white glove delivery services for secure transportation.
What if my order is damaged?
Upon the delivery of your package, it's important to carefully inspect it for any discrepancies or damages and make a note of these on the shipping receipt. In the event that concealed damage or inconsistencies with the parcel's contents are found, please promptly contact us to report the issue. Your immediate notification allows us to address and resolve any concerns with your order.

Sustainability

Is your packaging recyclable?
Yes, our packaging is designed with recyclability in mind. We prioritize using materials that are easily recyclable, reducing waste and environmental impact. Our commitment to sustainability extends to our packaging to ensure it aligns with eco-friendly practices.
How are your products sustainable?
At KUSTT, sustainability is at the core of our product development. We focus on using eco-conscious materials, embracing innovative production techniques, and maintaining a transparent supply chain to reduce our environmental footprint. Our products are thoughtfully designed to minimize their impact on the planet. We continuously strive to advance sustainable practices, ensuring our creations embody durability, environmental responsibility, and timeless design.

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